The Guildford Wine Company Privacy Policy

Last update: 1st November, 2021

Our contact details

Name: The Guildford Wine Company
Address: 36 Kings Road, Shalford, Guildford, GU4 8JX
Phone Number: 01483 560647
E-mail: [email protected]

The type of personal information we collect

We currently collect and process the following information: Customer email addresses and contact details

How we get the personal information and why we have it

The personal information we process is provided to us directly by you, with your consent, for the following reason:

• For us to be able to contact you regarding company events, special offers and promotions and any other company communication relevant to you as a customer of the business.

We will not share may share this information with any other companies or individuals.

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:

Your consent. You are able to remove your consent at any time. You can do this by contacting us using the email address above.

How we store your personal information

Your information is securely stored on our database.

We keep this type of personal information until such as time as you wish to be removed from the database.

Your data protection rights

Under data protection law, you have rights including:

Your right of access – You have the right to ask us for copies of your personal information.

Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at the address above if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at the address above.

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk